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  1. HubSpot CRM
  2. contacts

Create contacts

PreviouscontactsNextA guide to your contacts home

Last updated 5 years ago

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Anyone who interacts with your business can be saved as a contact in HubSpot. Examples of contacts include visitors that convert on a form, visitors who contact your chat team, or potential customers that your team met during an event.

A good contact database will allow your team to easily record and retrieve information on them, helping everyone to stay on the same page.

There are different ways to create contacts in HubSpot:

  • If you're moving from another CRM with existing contacts or have contact data in a spreadsheet, you can to HubSpot.

  • When a new visitor fills in and submits , a contact record for their email address will automatically be created in HubSpot.

  • You can .

If an individual interacts with your business outside of the above means, you can also create contacts manually:

  • In your HubSpot account, navigate to Contacts > Contacts.

  • In the upper right, click Create contact.

  • In the right panel, enter the properties of the contact.

  • Additional fields will appear once you've filled in the contact's name and email. By default, these fields are based on the of a contact record. Learn how to .

  • Click Create contact. If you are looking to create another contact after this one, click Create and add another instead.

Please note: although it is possible to add contacts to the CRM without an email address, it is not generally recommended because HubSpot uses the email address to and .

Once you create a contact, you can to record and retrieve information. You should consider to other objects, such as , , and . This allows you to keep track of the relationships between your objects in HubSpot and allows HubSpot to .

deduplicate contacts
automatically associate contacts with companies
access their record
associating a contact record
companies
deals
tickets
sync relevant activities between these associated objects
import them
a HubSpot form
create a contact manually or automatically through the conversations tool
properties in the About section
customize the properties that appear when creating an object manually